Shipping Policy

Thank you for visiting and shopping at farnetia.top. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (United States)

  • Standard Shipping: Estimated delivery within 3-7 business days after processing.
  • Free Shipping: Available for all orders over $50.00.
  • For orders under $50.00, a flat rate shipping fee will apply, displayed at checkout.

International Shipping (US & EU Only)

San Domingo currently ships to the United States and countries within the European Union.

  • International Standard Shipping: Estimated delivery within 7-20 business days after processing.
  • International shipping rates will be calculated and displayed at checkout based on destination and package weight.
  • Customs, Duties, and Taxes: San Domingo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Damages

San Domingo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Address

It is the customer’s responsibility to ensure the shipping address is correct. If a package is returned due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for any re-shipping fees.

Contact Us

For any questions regarding our Shipping Policy, please contact us:

Last updated: May 15, 2024